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Terms of Use

Last updated: May 12, 2026

Welcome to PushPilot!

About This Agreement

These Terms of Use ("Terms") constitute a legally binding agreement between you and LEERA AI SOLUTIONS LLP (marketed as LEERA), a Limited Liability Partnership registered in India, operating the PushPilot service.

These terms and conditions outline the rules and regulations for the use of PushPilot's Website, located at pushpilot.ai. By accessing this website, you agree to these terms and conditions. Please do not continue to use pushpilot.ai if you do not agree with all of the terms and conditions stated on this page.

Cookies

We employ the use of cookies. By accessing pushpilot.ai, you agree to use cookies in agreement with PushPilot's Terms and Conditions and Privacy Policy.

Most interactive websites use cookies to let us retrieve the user's details for each visit. In order to provide you with access to the Website and a more personalized and responsive service, we need to remember and store information about how you use this website.

License and Intellectual Property Rights

Unless otherwise stated, LEERA AI SOLUTIONS LLP (operating PushPilot) and/or its licensors own the intellectual property rights for all material on pushpilot.ai. This website and its contents are protected by copyright, trademark, and other applicable laws. We and our licensors reserve all rights not expressly granted under these Terms of Use.

User Accounts

When you create an account with us, you must provide information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of these Terms, which may result in immediate termination of your account on our Service.

You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password.

Acceptable Use

You agree not to use PushPilot to:

  • Send spam, unsolicited, or harassing push notifications
  • Violate any applicable laws or regulations
  • Infringe on the intellectual property rights of others
  • Distribute malware or engage in phishing
  • Attempt to gain unauthorized access to our systems

Fees and Payments

Certain features of PushPilot are offered on a subscription or paid basis (each, a “Paid Plan”). By selecting a Paid Plan, you authorize us and our payment processors — Polar (polar.sh) as our primary processor and Razorpay as a fallback processor for specific regions or payment methods — to charge the applicable fees, including any taxes, to your designated payment method on a recurring basis until you cancel.

Non-refundable fees. Except where required by applicable law, all fees are non-refundable and non-creditable. Cancellation of a Paid Plan stops future renewals but does not entitle you to a refund or credit for the current billing cycle or any unused portion of the Service. Free trial periods, where offered, automatically convert to a paid subscription unless cancelled before the trial ends.

Pricing changes. We reserve the right to change pricing, introduce new fees, or modify the features and quotas included in any plan at any time. For active subscribers, we will provide at least thirty (30) days' prior notice (via email or in-product notification) before any price increase takes effect. Your continued use of the Service after the effective date constitutes acceptance of the new pricing.

Taxes. All fees are exclusive of applicable taxes, levies, or duties, including Goods and Services Tax (GST) in India and equivalent indirect taxes in other jurisdictions. You are responsible for paying all such taxes, except for taxes assessed on LEERA AI SOLUTIONS LLP's net income.

Failed payments. If a payment fails, is reversed, or is charged back, we may suspend or downgrade your account until the outstanding amount is paid. You remain liable for all fees due and any reasonable costs of collection.

Data Processing and Privacy

PushPilot enables you to send push notifications and run campaigns directed at your end users (“End Users”). In providing the Service, we process two categories of data:

  • Your Account Data — information you provide about your business, team members, and billing, handled in accordance with our Privacy Policy.
  • End User Data — push notification tokens (FCM/APNs), subscriber identifiers, device and platform metadata, delivery and engagement events, and any other personal data you upload to or transmit through the Service relating to your End Users.

Roles under the Digital Personal Data Protection Act, 2023 (DPDPA) and equivalent data-protection laws. With respect to End User Data, you act as the Data Fiduciary (and the “Data Controller” under the GDPR and similar regimes) and LEERA AI SOLUTIONS LLP acts as the Data Processor processing such data on your behalf. You are responsible for: (i) establishing a lawful basis for the collection and processing of End User Data, including obtaining all required consents and providing all required notices to End Users; (ii) responding to End User rights requests under applicable law; and (iii) ensuring that your use of the Service complies with all laws applicable to your business.

Our processing commitments. We will process End User Data only (a) to provide, maintain, secure, and improve the Service; (b) in accordance with your documented instructions, which the configuration of your account and these Terms constitute; and (c) as required by applicable law. We implement reasonable technical and organizational measures to safeguard End User Data, including encryption of stored provider credentials, access controls, and audit logging. We do not sell End User Data and do not use it for our own independent marketing purposes.

Sub-processors. We rely on third-party sub-processors to operate the Service, including Google Firebase Cloud Messaging (FCM), Apple Push Notification service (APNs), OneSignal, our cloud hosting and database providers, and our payment processors (Polar as primary, Razorpay as fallback) for billing. A current list of sub-processors is available on request at info@pushpilot.ai.

Service Availability

We target a Service availability of 99.9% measured on a monthly basis across the PushPilot application and notification dispatch APIs. This target is provided as an operational goal and is not a contractual service-level guarantee unless expressly agreed in a separate written service-level agreement signed by us.

Availability calculations and any related remedies expressly exclude downtime, degradation, or non-delivery caused by: (i) scheduled or emergency maintenance for which we provide reasonable notice; (ii) outages, throttling, deprecations, or failures of third-party platforms outside our reasonable control, including without limitation Google Firebase Cloud Messaging (FCM), Apple Push Notification service (APNs), OneSignal, cloud infrastructure providers (such as AWS, Vercel, and our database and queue providers), and payment processors; (iii) force majeure events, including acts of government, natural disasters, network or internet outages, and cyber-attacks; and (iv) misuse, abuse, or misconfiguration of the Service by you or your End Users. We are not liable for any loss resulting from service interruptions or for the non-delivery, delayed delivery, or mis-delivery of any individual push notification.

Publicity and Customer Identification

Subject to any trademark usage guidelines you provide to us in writing, you grant LEERA AI SOLUTIONS LLP a limited, non-exclusive, non-transferable, royalty-free, worldwide license to use and display your company name, logo, trademarks, service marks, and trade names (collectively, “Customer Marks”) for the sole purpose of identifying you as a customer of PushPilot. This includes use on our website (including a “customers” or similar page), in customer lists, sales presentations, investor materials, case studies, press releases, social media posts, and other marketing or promotional communications.

We will make commercially reasonable efforts to display the Customer Marks in a manner consistent with your brand standards and will not modify them beyond resizing or reformatting required for display. Nothing in this section grants either party ownership rights in the other party's marks, and all goodwill arising from such use inures solely to the benefit of the trademark owner. Our use of the Customer Marks shall not imply your endorsement of any specific PushPilot product or service beyond a factual statement that you are a customer.

You may revoke this license at any time by sending a written request to info@pushpilot.ai. Upon receipt, we will cease further use of your Customer Marks in new materials within a reasonable period (typically thirty (30) days) and will use commercially reasonable efforts to remove them from our website. This obligation does not require recall or modification of materials already printed, published, distributed, or syndicated prior to your request.

Disclaimer of Warranties

THE SERVICE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, LEERA AI SOLUTIONS LLP AND ITS AFFILIATES, LICENSORS, AND SERVICE PROVIDERS EXPRESSLY DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

Without limiting the foregoing, we do not warrant that: (i) the Service will be uninterrupted, timely, secure, or error-free; (ii) every push notification will be successfully delivered to, rendered on, or acted upon by every End User device, since final delivery depends on third-party push gateways (FCM/APNs and OneSignal), device state, operating-system policies, network conditions, and End User notification settings; (iii) any AI-generated content offered through the Service (including suggested copy, images, audience recommendations, or send-time suggestions) will be accurate, appropriate, non-infringing, or free from errors — you remain solely responsible for reviewing and approving such content before it is sent; or (iv) the Service will meet your specific business or regulatory requirements. Any reliance you place on the Service is strictly at your own risk.

Limitation of Liability

In no event shall LEERA AI SOLUTIONS LLP (operating PushPilot), nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of or inability to use the Service.

Indemnification

You agree to defend, indemnify, and hold harmless LEERA AI SOLUTIONS LLP, its affiliates, and their respective directors, partners, officers, employees, agents, and service providers (each, an “Indemnified Party”) from and against any and all third-party claims, demands, actions, proceedings, liabilities, damages, losses, judgments, settlements, fines, penalties, and expenses (including reasonable attorneys' fees and costs of investigation) arising out of or related to:

  • your or your authorized users' access to or use of the Service;
  • your breach of these Terms, including the Acceptable Use section;
  • the content, accuracy, legality, or lawfulness of any push notification, message, campaign, audience segment, or other material you create, transmit, or send through the Service — including allegations of unsolicited messaging, phishing, defamation, infringement of intellectual-property or publicity rights, or violation of consumer-protection, anti-spam, or telecommunications laws;
  • your handling of End User Data, including any failure to obtain required consents, provide required notices, or otherwise comply with applicable data-protection laws (such as the DPDPA, GDPR, CCPA, and equivalent regimes);
  • your violation of any applicable law, regulation, or third-party right.

We will: (i) promptly notify you in writing of any claim for which we seek indemnification (provided that any delay in notice will not relieve you of your obligations except to the extent you are materially prejudiced by such delay); (ii) allow you to control the defense and settlement of the claim, provided that any settlement that imposes any non-monetary obligation on, or admits any wrongdoing by, an Indemnified Party requires our prior written consent; and (iii) reasonably cooperate with you in the defense at your expense. We reserve the right to participate in the defense with counsel of our own choosing at our own expense.

Termination

We may terminate or suspend your account immediately, without prior notice or liability, for any reason, including without limitation if you breach these Terms, fail to pay outstanding fees, or use the Service in a manner that risks harm to us, other customers, or End Users. You may terminate your account at any time from your account settings or by contacting info@pushpilot.ai.

Data retention after termination. Upon termination, your right to access and use the Service ceases immediately. Unless we are legally required to retain data for a longer period, we will retain account data and End User Data associated with your account for thirty (30) days after termination to allow for reactivation or data export, after which such data will be deleted or anonymized from our active systems in the ordinary course. Encrypted backups may persist for a limited additional period as part of our standard backup-rotation schedule and will be overwritten on rotation.

Survival. Sections that by their nature should survive termination — including Fees and Payments (for amounts accrued prior to termination), License and Intellectual Property Rights, Publicity and Customer Identification (subject to your right of revocation), Disclaimer of Warranties, Limitation of Liability, Indemnification, and Governing Law — shall survive any termination of these Terms.

Changes to These Terms

We reserve the right to modify these Terms at any time. If a revision is material we will try to provide at least 30 days notice prior to any new terms taking effect.

Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict-of-laws principles. Any disputes, claims, or proceedings arising out of or in connection with these Terms or your use of the Service shall be subject to the exclusive jurisdiction of the competent courts located in Pune, Maharashtra, India, and you and we irrevocably consent to that jurisdiction and venue and waive any objection based on inconvenient forum.

Contact Us

If you have any questions about these Terms, please contact us: